
Originally Posted by
scline
I purchased a Ryobe BTS15 table saw rip fence lock down handle keeps breaking. I called Ryobe about this to get the part that I needed. While it was under warranty there was no problem
They sent me the correct part with no problem. But the same part broke again so I called they checked their records and said that my saw was nolonger under warranty. And there was nothing they could do,and to day the rip fence is still broken I can't use it I also had one of the wrenches break trying to removing the nut from the blade so I could change it to the dato blade when the wrench broke, I called Ryobe about this and told them that it was nolonger under warranty, I ask if they had a wrench in stock and how would it be. They said there is no warranty ,there's nothing they could do and hung up on me. I think they may have a design flaw. And the need to learn pubic relations.