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makita jr180d sawsall

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  1. #1
    Member gaff92946 is on a distinguished road
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    Mar 2009
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    Unhappy 5 stars makita jr180d sawsall

    I recently purchased replacement parts for the above tool. The Item I ordered and received from the schematic Item # 13 (plane bearing 14) does not in any way resemble the photo from the schematic although the package has the correct #. The schematic shows a square block with a hole through the center, what I received is a small clip like plate with a hole in it.

  2. #2
    Site Administrator Michael is on a distinguished road Michael's Avatar
    Join Date
    Jun 2008
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    57

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    Hi Gaff,

    I've brought this issue to the attention of our Customer Service staff, and they should be contacting you soon. If you have any questions or concerns, don't hesitate to give them a call at 866-802-6383 and ask for Boyd, who is taking care of this for you.

    You can also use our E-Mail page to send messages directly to them. If you'd prefer to continue posting here, I can continue passing information to them for you.

    I'm sorry for the inconvenience this problem may have caused, and I'm confident that our people can get this resolved as quickly and effectively as possible.

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