Bosch 11241EVS Hammerdrill stripped gear

[osmak]

I have a 2 year old hammer drill that has been used 4 times.. it has stripped the gear on the end of the armature . Can anyone advise on why this would happen .. or are Bosch tools suffering from quality issues.

[Dale]

If you have only used it four times. I would take it to a Bosch service center. Tell them your story. and there's a good chance they will fix it under warranty. sound's like a manufacture defect.

[osmak]

I tried that .. and the repair person even called them to verify its was in new like condition... but they said NO!! I also sent them a couple of emails to their website explaining the situation , but they have failed to respond.