Model Numbers
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Clutch malfunction
The clutch wouldn't adjust to a torque setting above the lowest setting "1". I opened the case and didn't do anything other than remove the motor and chuck assembly from the case. I didn't have a tool to remove the chuck from the shaft so after a cursory examination, I put it back together thinking the unit was probably beyond repair. I then installed the battery, ran the drill and found that it is now performing properly through all of the clutch settings. I'm at a loss to know what caused the problem in that I did nothing other than open the unit, look it over, put it back together and tried running it again.
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I had the same symptoms and, like you, took it apart until I could go no further. Then read your post and took heart. Put it back together and everything worked perfect again. My guess; the clutch indexing splines jumped a cog or some such thing. When I had mine apart, I slipped the adjustment collar over the clutch and rotated it fully to/against the drill stop setting. Then made sure the adjustment collar drill stop setting symbol was positioned at the top of the tool when I put it together again. ... Working great for now.
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